Caught Not Listening

August 28, 2011 at 12:58 PM | Posted in Business, iPad, Listening | Leave a comment
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Stay shut!

Just the other day, on a conference call with several colleagues, I asked a simple question and was met by silence on the other end. I was about to repeat my question when I realized that the silence was actually an uncomfortable one because my question had been answered right before I asked it the first time. I had not been paying attention — well, I had been paying close attention only when I was speaking.

I was embarrassed and attempted to recede on the call. Not paying attention is an endemic problem for me. I’m fine, even very good, in in-person listening but on web-ex’s and con calls I grow distracted within seconds. Lately, I’ve set up my iPad close by for even easier non-listening.

So, growing worse and now caught, I’ve decided to mend my ways. I’ve begun with this delightful and not very long TED video by Julian Treasure on listening (skilled presentation as well.)

(I have a further thought: should we all agree to only semi-listen without guilt, agree to repeat without annoyance and so better adapt to modern-day life?)

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